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Terms and Conditions
Welcome to the Terms & Conditions of Use for this web site and/or mobile application (the “Site”). Your use of the Site is subject to these Terms & Conditions along with any specific terms and conditions set forth on the individual pages within the Site (collectively, the “Terms & Conditions”) and all applicable laws and regulations, including those regarding copyright, trademark, and other intellectual property rights. Your submission of information on the Site is subject to Odyssea Hospitality’s Privacy Policy for Guests (available on Terms & Conditions) which is hereby incorporated into these Terms & Conditions.
PLEASE READ THE TERMS & CONDITIONS CAREFULLY BEFORE DOWNLOADING, USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS OR SERVICES THROUGH THE SITE. BY ACCESSING THE SITE (and/or downloading a mobile application offered by Odyssea Hospitality), YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THE TERMS & CONDITIONS. We reserve the right to change, update, or correct any of the Terms & Conditions or any information contained in the Site at any time without notice by posting amended terms to the Site. Your continued use of the Site means that you accept and agree to the revised Terms & Conditions. If you do not accept these Terms & Conditions (as amended from time to time), please exit the Site immediately.
PLEASE READ THE TERMS & CONDITIONS CAREFULLY BEFORE DOWNLOADING, USING OR OBTAINING ANY MATERIALS, INFORMATION, PRODUCTS OR SERVICES THROUGH THE SITE. BY ACCESSING THE SITE (and/or downloading a mobile application offered by Odyssea Hospitality), YOU AGREE TO ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, ALL OF THE TERMS & CONDITIONS. We reserve the right to change, update, or correct any of the Terms & Conditions or any information contained in the Site at any time without notice by posting amended terms to the Site. Your continued use of the Site means that you accept and agree to the revised Terms & Conditions. If you do not accept these Terms & Conditions (as amended from time to time), please exit the Site immediately.
1. Use of Cookies
PLEASE NOTE: The Site uses various types of cookies to provide certain functionality on the Site. A cookie is a small text file that contains small amounts of information that are downloaded to your computer or mobile device when visiting a web site. These cookies are then sent back to the originating web site when you visit that site again or to another site that recognizes that cookie.
PLEASE NOTE: The Site uses various types of cookies to provide certain functionality on the Site. A cookie is a small text file that contains small amounts of information that are downloaded to your computer or mobile device when visiting a web site. These cookies are then sent back to the originating web site when you visit that site again or to another site that recognizes that cookie.
2. Location Based Services
Certain Sites may include providing you with content based on your location, including providing you with directions within Odyssea hotel or resort, sending you special offers or offering you suggestions of hotel activities, services or promotions
Certain Sites may include providing you with content based on your location, including providing you with directions within Odyssea hotel or resort, sending you special offers or offering you suggestions of hotel activities, services or promotions
3. Use of the Site
(a) General
You may only use the services of the Site if you are at least 18 years of age and can form legally binding contracts under applicable law. The services of the Site are not intended for and should not be used by minors. Please note that additional terms and conditions may apply to reservations, purchases, transactions, uses, or activities that may occur on or through the Site. You agree to comply with these Terms & Conditions and any such applicable additional terms and conditions.
(b) Accounts / Passwords
You are responsible for maintaining the secrecy of your passwords, log-in, and account information. You will be financially accountable for all uses of the Site by you and/or by anyone using your account information.
(a) General
You may only use the services of the Site if you are at least 18 years of age and can form legally binding contracts under applicable law. The services of the Site are not intended for and should not be used by minors. Please note that additional terms and conditions may apply to reservations, purchases, transactions, uses, or activities that may occur on or through the Site. You agree to comply with these Terms & Conditions and any such applicable additional terms and conditions.
(b) Accounts / Passwords
You are responsible for maintaining the secrecy of your passwords, log-in, and account information. You will be financially accountable for all uses of the Site by you and/or by anyone using your account information.
(c) Reservations
Odyssea Hospitality provides the Sites solely to permit you to determine the availability of certain goods and services. You may only use the Site to make legitimate reservations or purchases for yourself and your invited guests or an individual for whom you are authorized in advance to act. Unless you have obtained prior written permission from Odyssea Hospitality, you may not use the Site to make reservations or purchases for other purposes, including without limitation for purposes of reselling rooms or reservations, posting, marketing, advertising, or otherwise distributing rooms, reservations, or availability (including without limitation on third-party web sites), making false, fraudulent, or speculative reservations, reserving rooms in anticipation of demand, or making reservations for commercial purposes (such as reselling rooms). Reservations made in violation of these Terms & Conditions may be cancelled without notice in Odyssea Hospitality’s sole discretion. Odyssea Hospitality further reserves the right to cancel reservations without notice that are transferred in violation of these Terms & Conditions.
(d) Modification, Cancellation and Refund Policy
Reservations are not eligible for modification and cancellation policy: The reservation are not able to be modified and cancelled except some specific cases such as natural disaster, diseases,… In the event of no-show, 100% booking fee will be charged. You will be required full payment within the booking date.
Reservations are eligible for refund policy: No cancellation fee will be charged 3 days in advance of the check-in date. In the event of no-show, 100% booking fee will be charged. The booking may require credit card for assurance.
Reservations are eligible for refund policy: No cancellation fee will be charged 3 days in advance of the check-in date. In the event of no-show, 100% booking fee will be charged. The booking may require credit card for assurance.
In case the booking and payment for hotel are done but the guest can not make progress with the trip: You can contact the Hotel via email address for booking cancellation support. Terms, additional fee applied during your cancellation procedure will be charged in accordance with the hotel’s cancellation policy and your cancellation period (that will be noticed via email during your booking procedure).
(e) Credit Card Information
The storage of credit card information on the Site (if available) is entirely optional. It is not required to use the Site. Saving credit card information may help expedite your reservation process in the future. You will be solely responsible for updating any credit card information that you provide, and such information may only be maintained until the expiration date of the credit card. You acknowledge that Odyssea Hospitality may communicate this information for the purpose of facilitating reservations or as requested by you, including through applications on any mobile devices that you utilize that provide Odyssea Hospitality with your account information or if you have established a link with such devices.
(f) Odyssea Hospitality’s Right to Cancel / Errors / Mistakes
The Site may contain technical inaccuracies and typographical or other errors in connection with information displayed on the Site, including without limitation rates, fees, or availability applicable to your transaction. Odyssea Hospitality assumes no responsibility or liability for such errors, inaccuracies, or omissions. Odyssea Hospitality shall have the right not to honor reservations or information affected by such errors, inaccuracies, or omissions. Odyssea Hospitality shall have the right to make changes, corrections, cancellations, and/or improvements to such information or reservations based on such information, at any time, including after confirmation of a reservation.
(g) Promotional Information
The Site may display or provide information regarding specific programs, offers, or promotions (“Promotional Offers”). Any such Promotional Offer is subject to its specific terms, conditions and restrictions. Please refer to and read carefully the terms, conditions and restrictions of each Promotional Offer. Odyssea Hospitality reserves the right to alter or withdraw any Promotional Offer at any time without notice.
(h) Prohibited Uses
Any commercial use of the Site is expressly prohibited unless you have obtained prior written consent from Odyssea Hospitality. You may not use the Site to post or transmit any unlawful, infringing, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law, or for any other purpose that is unlawful or prohibited by these Terms & Conditions. You agree that you will not (a) interfere with or disrupt the Site, (b) use, place, or distribute any viruses, worms, time bombs, and/or other computer programming routines that damage, intercept, disrupt, or harm (or are intended to do any of the preceding) the Site, including the underlying software, hardware, systems, and any users of the Site or their devices, (c) use or attempt to use any robot, spider, automatic device, or automatic or manual process to monitor or copy the Site without Odyssea Hospitality’s prior express written consent, or (d) use any device, software, or other instrument to monitor, copy, interfere with, or attempt to interfere with the Site, its content, or its operation without Odyssea Hospitality’s prior express written consent.
(i) Privacy & Confidentiality
Your submission of information on the Site to make a reservation or utilize any other services made available to you on the Site is subject to Odyssea Hospitality’s Privacy Policy for Guests (available at Privacy Policy), which is hereby incorporated into these Terms & Conditions. Any communications such as searches, questions, comments, suggestions, requests and similar communications submitted by you to Odyssea Hospitality are not confidential communications, and Odyssea Hospitality shall be free to use, reproduce, publish, distribute, and disclose such communications. Odyssea Hospitality is under no obligation to protect such communications from disclosure. Odyssea Hospitality may use, reproduce, publish, distribute, and disclose such communications to others without limitation and without any obligations to you. Odyssea Hospitality is also free to use for any purpose whatsoever any ideas, concept, content, techniques, or know-how in such communications without limitation and without any obligations to you.
(j) Browsing Habits
The Site may tailor information, offers, and other content based on your browsing habits on the Site and your geographic location.
(k) Links
The Site may contain links to other web sites on the Internet. Odyssea Hospitality provides these links solely as a convenience to you. The inclusion of these links in no way indicates Odyssea Hospitality’s endorsement, support, or approval of such sites, such site’s content, products, or services, or the operators of any such site. We undertake no obligation to review or monitor any sites linked to or from the Site. Your use of any such site is at your own risk and subject to the terms and conditions of such sites. We are not responsible for the content, products, services, or practices of third party sites. In addition, you agree not to link your site or any other third party site to the Sites without Odyssea Hospitality’s express prior written consent.
(l) Miscommunications / Lost Transactions
Odyssea Hospitality is not responsible for communication failures, errors, difficulties, or other malfunctions or lost, stolen, or misdirected transactions, transmissions, messages, or entries on or in connection with the Site. Odyssea Hospitality is not responsible for any incorrect information associated with any transaction or transmission on or to the Site regardless of whether such incident is the result of user error, system error, or human error.
(e) Credit Card Information
The storage of credit card information on the Site (if available) is entirely optional. It is not required to use the Site. Saving credit card information may help expedite your reservation process in the future. You will be solely responsible for updating any credit card information that you provide, and such information may only be maintained until the expiration date of the credit card. You acknowledge that Odyssea Hospitality may communicate this information for the purpose of facilitating reservations or as requested by you, including through applications on any mobile devices that you utilize that provide Odyssea Hospitality with your account information or if you have established a link with such devices.
(f) Odyssea Hospitality’s Right to Cancel / Errors / Mistakes
The Site may contain technical inaccuracies and typographical or other errors in connection with information displayed on the Site, including without limitation rates, fees, or availability applicable to your transaction. Odyssea Hospitality assumes no responsibility or liability for such errors, inaccuracies, or omissions. Odyssea Hospitality shall have the right not to honor reservations or information affected by such errors, inaccuracies, or omissions. Odyssea Hospitality shall have the right to make changes, corrections, cancellations, and/or improvements to such information or reservations based on such information, at any time, including after confirmation of a reservation.
(g) Promotional Information
The Site may display or provide information regarding specific programs, offers, or promotions (“Promotional Offers”). Any such Promotional Offer is subject to its specific terms, conditions and restrictions. Please refer to and read carefully the terms, conditions and restrictions of each Promotional Offer. Odyssea Hospitality reserves the right to alter or withdraw any Promotional Offer at any time without notice.
(h) Prohibited Uses
Any commercial use of the Site is expressly prohibited unless you have obtained prior written consent from Odyssea Hospitality. You may not use the Site to post or transmit any unlawful, infringing, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law, or for any other purpose that is unlawful or prohibited by these Terms & Conditions. You agree that you will not (a) interfere with or disrupt the Site, (b) use, place, or distribute any viruses, worms, time bombs, and/or other computer programming routines that damage, intercept, disrupt, or harm (or are intended to do any of the preceding) the Site, including the underlying software, hardware, systems, and any users of the Site or their devices, (c) use or attempt to use any robot, spider, automatic device, or automatic or manual process to monitor or copy the Site without Odyssea Hospitality’s prior express written consent, or (d) use any device, software, or other instrument to monitor, copy, interfere with, or attempt to interfere with the Site, its content, or its operation without Odyssea Hospitality’s prior express written consent.
(i) Privacy & Confidentiality
Your submission of information on the Site to make a reservation or utilize any other services made available to you on the Site is subject to Odyssea Hospitality’s Privacy Policy for Guests (available at Privacy Policy), which is hereby incorporated into these Terms & Conditions. Any communications such as searches, questions, comments, suggestions, requests and similar communications submitted by you to Odyssea Hospitality are not confidential communications, and Odyssea Hospitality shall be free to use, reproduce, publish, distribute, and disclose such communications. Odyssea Hospitality is under no obligation to protect such communications from disclosure. Odyssea Hospitality may use, reproduce, publish, distribute, and disclose such communications to others without limitation and without any obligations to you. Odyssea Hospitality is also free to use for any purpose whatsoever any ideas, concept, content, techniques, or know-how in such communications without limitation and without any obligations to you.
(j) Browsing Habits
The Site may tailor information, offers, and other content based on your browsing habits on the Site and your geographic location.
(k) Links
The Site may contain links to other web sites on the Internet. Odyssea Hospitality provides these links solely as a convenience to you. The inclusion of these links in no way indicates Odyssea Hospitality’s endorsement, support, or approval of such sites, such site’s content, products, or services, or the operators of any such site. We undertake no obligation to review or monitor any sites linked to or from the Site. Your use of any such site is at your own risk and subject to the terms and conditions of such sites. We are not responsible for the content, products, services, or practices of third party sites. In addition, you agree not to link your site or any other third party site to the Sites without Odyssea Hospitality’s express prior written consent.
(l) Miscommunications / Lost Transactions
Odyssea Hospitality is not responsible for communication failures, errors, difficulties, or other malfunctions or lost, stolen, or misdirected transactions, transmissions, messages, or entries on or in connection with the Site. Odyssea Hospitality is not responsible for any incorrect information associated with any transaction or transmission on or to the Site regardless of whether such incident is the result of user error, system error, or human error.
(m) Availability
The Site is available to anyone with Internet access. However, the Site may not be continuously available due to maintenance or repairs or due to computer or mobile device problems or crashes, disruption in Internet service or other unforeseen circumstances. The Site contains information on Odyssea Hospitality’s products and services, not all of which are available in every location. A reference to a product or service on the Site does not imply that such product or service is or will be available in your location. The content of the Site, including advertising content, is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations. Each product or service is void where prohibited by law.
4. Intellectual Property
(a) General / Ownership
Unless expressly stated otherwise, the content included on the Site, including but not limited to text, software, photographs, images, graphics, illustrations, artwork, video, music, sound, and names, logos, trademarks and service marks, are the property of Odyssea Hospitality or its licensors or suppliers. This content is protected by copyright, trademark and other laws. No right, title, or interest to the content is granted by your use of the Site, other than a right to review the content using a conventional Internet browser to conduct ordinary web browsing. All other uses, including making copies of any content on the Site, are strictly prohibited. You may not modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material for any purpose other than personal, non-commercial use (or legitimate activities of a travel agent or travel professional) without Odyssea Hospitality’s written permission. Except for non-commercial individual private use, the downloading, reproduction, or retransmission of the Site (or any part of its content) is strictly prohibited.
(b) Copyright
Unless otherwise noted, all content on the Site is the copyrighted property of Odyssea Hospitality or its affiliates or licensors. All content of the Site is protected by United States copyright laws as well as the applicable laws of other jurisdictions.
(c) Odyssea Hospitality Trademarks
Odyssea Hospitality®, Odyssea Rewards®, Liberty Collection Hotels & Resorts®, Liberty Central Hotels & Resort® and Liberty Hotels® and other related marks used on the Site are trademarks of Odyssea Hospitality Management Company and its affiliates. The use of the ® symbol designates marks that are registered with Vietnam Patent and Trademark Office. Those marks and related names, trademarks, logos, designs, and trade dress shown on the Site are owned by Odyssea Hospitality and protected by the trademark laws of Vietnam.
5. General Legal Terms
(a) Right to Restrict Access
In addition to any other rights or remedies that may be available to Odyssea Hospitality, Odyssea Hospitality may, without any liability whatsoever, in its sole discretion terminate or restrict your access or use of the Site at any time and without notice.
The Site is available to anyone with Internet access. However, the Site may not be continuously available due to maintenance or repairs or due to computer or mobile device problems or crashes, disruption in Internet service or other unforeseen circumstances. The Site contains information on Odyssea Hospitality’s products and services, not all of which are available in every location. A reference to a product or service on the Site does not imply that such product or service is or will be available in your location. The content of the Site, including advertising content, is intended for use and display only where its use and display are permissible in accordance with applicable laws and regulations. Each product or service is void where prohibited by law.
4. Intellectual Property
(a) General / Ownership
Unless expressly stated otherwise, the content included on the Site, including but not limited to text, software, photographs, images, graphics, illustrations, artwork, video, music, sound, and names, logos, trademarks and service marks, are the property of Odyssea Hospitality or its licensors or suppliers. This content is protected by copyright, trademark and other laws. No right, title, or interest to the content is granted by your use of the Site, other than a right to review the content using a conventional Internet browser to conduct ordinary web browsing. All other uses, including making copies of any content on the Site, are strictly prohibited. You may not modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material for any purpose other than personal, non-commercial use (or legitimate activities of a travel agent or travel professional) without Odyssea Hospitality’s written permission. Except for non-commercial individual private use, the downloading, reproduction, or retransmission of the Site (or any part of its content) is strictly prohibited.
(b) Copyright
Unless otherwise noted, all content on the Site is the copyrighted property of Odyssea Hospitality or its affiliates or licensors. All content of the Site is protected by United States copyright laws as well as the applicable laws of other jurisdictions.
(c) Odyssea Hospitality Trademarks
Odyssea Hospitality®, Odyssea Rewards®, Liberty Collection Hotels & Resorts®, Liberty Central Hotels & Resort® and Liberty Hotels® and other related marks used on the Site are trademarks of Odyssea Hospitality Management Company and its affiliates. The use of the ® symbol designates marks that are registered with Vietnam Patent and Trademark Office. Those marks and related names, trademarks, logos, designs, and trade dress shown on the Site are owned by Odyssea Hospitality and protected by the trademark laws of Vietnam.
5. General Legal Terms
(a) Right to Restrict Access
In addition to any other rights or remedies that may be available to Odyssea Hospitality, Odyssea Hospitality may, without any liability whatsoever, in its sole discretion terminate or restrict your access or use of the Site at any time and without notice.
(b) Warranty Disclaimer
YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES THAT ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
(c) Limitation of Liability
YOUR USE OF THE SITE IS AT YOUR OWN RISK. THE SITE IS PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES THAT ARE IMPOSED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.
(c) Limitation of Liability
NEITHER ODYSSEA HOSPITALITY NOR ANY ODYSSEA’S BRANDS, HOTELS SHALL BE LIABLE TO YOU OR ANYONE ELSE FOR ANY LOSS OR INJURY OR ANY DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES ARISING OUT OF YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE SITE OR ANY MATERIALS, OPINIONS OR RECOMMENDATIONS OF THIRD PARTIES ON THE SITE. THIS LIMITATION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF ODYSSEA HOSPITALITY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. IN JURISDICTIONS THAT DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, ODYSSEA HOSPITALITY’S LIABILITY IN SUCH JURISDICTIONS SHALL BE LIMITED TO THE EXTENT PERMITTED BY LAW. YOU HEREBY WAIVE ANY AND ALL CLAIMS AGAINST ODYSSEA HOSPITALITY, ITS BRANDS, AND HOTELS ARISING OUT OF YOUR USE OF THE SITE OR ANY MATERIALS, OPINIONS OR RECOMMENDATIONS OF THIRD PARTIES ON THE SITE.
(d) Jurisdiction / Governing Law / Choice of Forum
(d) Jurisdiction / Governing Law / Choice of Forum
The Site is controlled and operated by Odyssea Hospitality from its offices within the Vietnam. Odyssea Hospitality makes no representation that the content or materials on the Site are appropriate or available for use in other locations. These Terms & Conditions and any dispute arising out of or related to the Terms & Conditions or use of the Site shall be governed in all respects by and construed and enforced in accordance with the laws of Vietnam, without regard to its conflicts of law principles. Exclusive jurisdiction over any cause of action arising out of these Terms & Conditions or your use of the Site shall be in Vietnam or courts located in Ho chi Minh City, Vietnam. You further agree to submit to the exercise of personal jurisdiction of such courts for the purpose of litigating any such claim or action.
(e) Severability
If any part of these Terms & Conditions is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties. All other provisions of these Terms & Conditions shall remain in full force and effect.
6. Contact
If you have any questions or concerns regarding the Site, please contact us at info@odysseahotels.com
(e) Severability
If any part of these Terms & Conditions is unenforceable, the unenforceable part shall be construed to reflect, as nearly as possible, the original intentions of the parties. All other provisions of these Terms & Conditions shall remain in full force and effect.
6. Contact
If you have any questions or concerns regarding the Site, please contact us at info@odysseahotels.com
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2018 Odyssea Hospitality Management Company. All Rights Reserved.
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ODYSSEA HOSPITALITY MANAGEMENT JOINSTOCK COMPANY
Certificate of Business Registration: 0313000632 – 1st registration date: 04/11/2014, 6th edition date: 18/04/2018
Place of Issue: Business Registration Office – Ho Chi Minh City Department of Planning & Investment
Company address: 63-65 Ham Nghi, Nguyen Thai Binh ward, district 1, HCMC, Vietnam
Tel: (028) 393 696 91 – Email: info@odysseahotels.com
Certificate of Business Registration: 0313000632 – 1st registration date: 04/11/2014, 6th edition date: 18/04/2018
Place of Issue: Business Registration Office – Ho Chi Minh City Department of Planning & Investment
Company address: 63-65 Ham Nghi, Nguyen Thai Binh ward, district 1, HCMC, Vietnam
Tel: (028) 393 696 91 – Email: info@odysseahotels.com
2018 © Odyssea Hospitality All Rights Reserved