- To supervise the security situation, ensure safety for guests at the security spot as assigned.
- To patrol, check, supervise to recognize timely solve incidents related to safety and security, fire prevention as well as the compliance with regulations of staff in the hotel.
- To be in charge of monitoring taxis and arranging taxis coming in and out to pick up guests.
- To report to Captain in cases of security incidents, follow commands of Captain to solve problems.
- To check on the import and export of goods, properties of guests at all gates.
- To check on staff coming in and out at gate for staff.
- To oversee camera screens in camera room 24/24.
- Do not leave your duty position without permission of Captain or Chief Security, neither breach the rules of the hotel nor violate laws of government.
- To fully comply with all regulations of working criteria set out by Chief Security.
- To ensure professional working manner, polite and friendly posture when meeting guests. To learn by heart all services of the hotel, to have a thorough grasp of security in the area, of regulations of the hotel to guide guests in:
- Safety situation in the area, security measures for jewelry, personal belongings, luggage… when going out of the hotel.
- To be responsible for keeping guest vehicles with charge in the parking lot of the hotel.
- To report to authority if necessary.
- To support with business affairs as much as possible:
- Pick-up service at the aiport.
- To exteriorly protect luggage when guests arrive and leave the hotel.
- To introduce conveniences and services of the hotel, as well as local places to guests when required.
- To register temporary residence for guests.
- To manage vehicles of customers arriving for liaison.
- To get taxis for guests.
- To study and train martial arts, skills, professional competence, foreign languages, update knowledge of social security to be more elite, able respond to difficulty quickly. Have good teamwork spirit.
- To perform other tasks as assigned by senior.
- Other tasks requested by direct Manager.