Sales Manager

ABOUT LIBERTY HOTEL SAIGON SOUTH

Conveniently located in one of the fastest developing areas of Ho Chi Minh City, Liberty Hotel Saigon South offers superior quality and services at a highly reasonable rate. With 85 spacious rooms spanning across 10 storeys, our newly and contemporarily designed furnishings, comfortable facilities and exceptional staff are on hand to provide you with a successful base from which to explore the city or focus on your business trip.

Setting itself apart from other properties, the hotel not only provides easy access to shopping centres, a variety of restaurants, several important industrial zones and parks in District 7 (i.e. Tan Thuan Export Processing Zone) and the local entertainment area. It is also a short distance from the largest exhibition area in southern Vietnam, the Saigon Exhibition and Conference Centre (SECC), and a mere 20 minutes from the Central Business District.

 

 

 

 

 

 

 

 

MAIN RESPONSIBILITIES

  • To allocate sales team as per market share and client types in order to maximize revenue targets of room, banquet, restaurant as well as other hotel’s income.
  • To look for, research and modify potential client.
  • To develop new client, maintain relationship and their consuming.
  • To communicate and maintain current loyalty guest.
  • To instruct, supervise sales activities and revenue of sales staff.
  • To develop, maintain the consistence of hotel’s standard image.
  • To collect market information, market trend of competitors.
  • To establish close relationship with clients and targeted clients such as companies, travel agents, airlines, representative office, association, government’s guest, officer.
  • To consolidate agreement and commitment to guest and guest’s requirements, to give guidance and on site check relating departments on those commitments, requirements.
  • To develop approaching measures to staying guest at the hotel in order collect comments and evaluations on guest’s satisfaction to hotel’s products and services.
  • To immediate resolve or recommend measure to resolve guest’s complaints.
  • To contribute to the development of market share:
  • To determine targeted market shares and demands, standards that meet requirements of that market shares.
  • To analyze strategy, business status of competitors, base on that to recommend appropriate strategy.
  • To execute tasks relating to personnel’s management and development: train, coach, evaluate, reward, promote, discipline to the department’s staff. To join in the recruitment of new staff. To issue necessary procedures that relating to selling activities, guest’s contact, etc.. of the department.
  • To maintain professional working manner, appropriate behavior in dealing with guest and colleagues, to ensure the elegant appearance.
  • To make report on operating status of current in charge area, to recommend periodic or suddent petitions to Director of Sales and Marketing.
  • To take part in the organization and implement events proposed by Sales & Marketing Department: Thank you party, festival, hotel’s event, etc…
  • To be ready to take other tasks subject to assignment of General Manager.

 

GENERAL REQUIREMENT

  • Diploma/ Certificate in Business Administration, Hotel Management preferred.
  • 2 - 3 year experience on the same position.
  • Experience in team management.
  • Excellent skills In Customer Service.
  • Leadership and well organized.
  • IT skills: good in Microsoft office.
  • English: good writing and communication skills.

 

HOW TO APPLY FOR THIS JOB?

Please email an updated CV to: hr.lss@libertyhotels.com.vn

 
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