IT Supervisor

ABOUT LIBERTY CENTRAL SAIGON RIVERSIDE HOTEL

Located on Ton Duc Thang Street, along the active Saigon River, Liberty Central Saigon Riverside Hotel provides a romantic, tranquil vibe. Just on the perimeter of Ho Chi Minh City’s Central Business District, we are in close proximity to the commercial shopping hub as well as in walking distance to many of the city’s prominent landmarks. Our prime location makes this hotel an ideal locale for conferences, seminars and banquets, as catered by our dynamic services team.

Liberty Central Saigon Riverside offers everything guests expect of an international 4-star hotel with an added sense of local vitality

 

 

 

 

 

 

 

 

MAIN RESPONSIBILITIES

Daily tasks

  • To be on duty at the phone and record all requests from guests/staff to support with hardware, software tasks as well as other peripheral devices.
  • To install/ maintain and configure all computer system and peripheral devices in accordance with requirements of Management Company.
  • To diagnose and repair software and hardware computer incidents.
  • To supervise, direct, secure and support staff in using effectively SMILE hotel management software.
  • To update new goods on SMILE POS system.
  • To supervise and maintain virus system – make plans to prevent viruses, update the patches for computers in the hotel.
  • To supervise and maintain the stability of the whole internet and system in the hotel. To ensure the system works 24/7, including the following items:
  • Manage all servers in the hotel, maintain their stability. Make daily/monthly follow-up schedule and make annual plan of maintenance.
  • Manage all firewall, router, switch, update new firmware version.
  • To supervise all communication lines, report to IT Manager – Management Company whenever an incident happens.
  • To supervise and maintain the stability of the backup and recovery systems in the hotel.
  • To make a list of data that needs to be backed-up. To ensure the data is safely backed-up
  • To plan to restore files after the backup test in order to ensure the integrity.
  • To make a plan to restore data after catastrophe and backup plan.
  • To supervise and maintain the stability of the fixed IT asset management system.
  • To supervise and maintain the stability of the system connecting to banking system, other software for accounting.
  • Support IT Manager – Management Company in compiling technical documentation, process, procedures, directing and disseminating to staff.

Periodic/ Planed/ Tasks 

To implement Morning checklist of the system including the following items:

  • To guaranty the smooth internet for the whole system in the hotel, including wifi system for guests.
  • Smooth sending/receiving email.
  • To ensure all servers and workstations are always ready for transactions.
  • To check intranet of the hotel.
  • To check servers.
  • To check Wifi system.
  • To count and manage IT fixed assets.

Other tasks requested by Management Board and Head of Department.

GENERAL REQUIREMENTs
  • University graduated in IT major.
  • 1 or 2-year experience in a similar position.
  • English: fluent in both speaking and writing skills.

 

HOW TO APPLY FOR THIS JOB ?    

Please email an updated CV to: Recruitment.lcr@libertyhotels.com.vn

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