Front Office Supervisor

ABOUT LIBERTY CENTRAL NHA TRANG HOTEL

Located in Nha Trang – the city of blue sea & white sands, Liberty Central Nha Trang is the first urban resort of Liberty Central Hotels. Just about 40 minutes  from Cam Ranh International airport through a scenic drive, this hotel offers perfect blend of local charm & international standard services. Our newest 4 star  hotel proudly boast 227  well appointed guest rooms with gorgeous oceanview and easy access to the beach.

 

 

MAIN RESPONSIBILITIES

  • To work as a Receptionist when needed.
  • To organize working shifts, oversee the operations of Receptionists.
  • To directly support Cashiers in controlling debts of the department.
  • To directly handle all complaints of guests that are beyond competence of staff.
  • To ensure the cash fund of Front Office is always enough for foreign currency exchanges.
  • To take care of guests during their stay as well as during check-in, check-out procedures.
  • To manage subordinates including Receptionists, Guest relation executives to ensure the highest quality service.
  • To support Head of Department in monitoring, encouraging staff.
  • Other tasks assigned by senior.
  • Other tasks requested General Manager and Head of Department.

 GENERAL REQUIREMENTS

  • Diploma or Degree of Hotel Profession.
  • Experience in field of Customer Service or Reception.
  • Extremely high spirit of Customer Service.
  • Computer skills: proficient in Microsoft Office.
  • English: Good communication skills.

 

HOW TO APPLY FOR THIS JOB ?    

Please email an updated CV to:  Recruitment.lcn@libertyhotels.com.vn

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